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Ram Charan
Ram Charan
Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't
Ram Charan
,
2007
The new grand theory of leadership by Ram Charan... The breakthrough book that links know-how —the skills of people who know what they are doing — with the personal and psychological traits of the successful leader. How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ability to communicate are important. But something big is missing: the know-how of running a business — the capacity to take it in the right direction, do the right things, make the right decisions, deliver results, and leave the people and the business better off than they were before. For well over four decades, Ram Charan has been learning in the most visceral way the underlying reasons why leaders succeed and fail. As one of the most influential advisers to top management teams of leading companies around the world, he has had a front-row seat to observe the cause and effect of leadership practices and behaviors. Ram Charan’s insight into the real content of leadership provides you with the eight fundamental skills needed for success in the twenty-first century: • Positioning (and, when necessary, repositioning) your business by zeroing in on the central idea that meets customer needs and makes money • Connecting the dots by pinpointing patterns of external change ahead of others • Shaping the way people work together by leading the social system of your business • Judging people by getting to the truth of a person • Molding high-energy, high-powered, high-ego people into a working team of leaders in which they equal more than the sum of their parts • Knowing the destination where you want to take your business by developing goals that balance what the business can become with what it can realistically achieve • Setting laser-sharp priorities that become the road map for meeting your goals • Dealing creatively and positively with societal pressures that go beyond the economic value creation activities of your business «Know-How» is the missing link of leadership. By showing how the eight know-hows link to, interact with, and reinforce personal and psychological traits, Ram Charan provides a holistic and innovative portrait of successful leaders of the twenty-first century.
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What the Customer Wants You to Know
Ram Charan
,
2009
According to business guru Ram Charan, the process of selling is broken. Demand for competitive pricing is ever on the increase, and customers want more than great products at great prices; they want you to know how their business works, so that you can make it work better. It is time for companies to re-think their selling processes, and that's where Charan's concept of Value Creation Selling fits in. It is a new approach that while radical is nonetheless practical and produces stronger customer relationships and long term rewards. VCS will enable you to: gain a deeper knowledge of your customer's business. Use this knowledge to improve your customer's margins. Show how your product and expertise is a winning combination. Someday, every company will listen more closely to the customer.
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